As one of the largest banks in the country, Deutsche Bank enjoys an excellent reputation. Founded in Frankfurt back in 1870, today the bank is primarily focused on stock exchange and investment operations.
However, Deutsche Bank also offers a wide range of financial products to private customers, business clients, and the public sector. Of course, this includes several credit card options, such as the Deutsche Bank Standard Mastercard. This article provides all the key information about the card, with a special focus on the following points:
- Some background information about Deutsche Bank
- Details about the fees, benefits, and terms of the DB Mastercard Standard
- Simple credit card management with the Deutsche Bank banking app
- The requirements for applying for the Deutsche Bank Mastercard
- How your own creditworthiness can affect the approval of your credit card application
- The individual steps to apply for the Deutsche Bank Mastercard Standard
- Important contact information for follow-up questions
- Conclusion
An Overview of Deutsche Bank
Deutsche Bank AG is the largest financial institution in Germany, measured by both the number of employees and total assets. The bank’s headquarters are in Frankfurt, but it also has major international branches in cities such as London, New York, Singapore, Hong Kong, and Sydney.
In 2020, Deutsche Bank employed over 37,300 people in Germany and nearly 85,000 worldwide. A large portion of these employees are focused on the bank’s investment business, which is mainly concerned with issuing shares, bonds, and certificates.
At the same time, staff also serve individual and business clients in the bank’s numerous branches, providing a range of credit card options and other services.
An Overview of the Advantages of Deutsche Bank's Credit Card Models
When it comes to credit cards, there is now a wide range of attractive offers to choose from. Deutsche Bank also contributes to this variety with five different credit card models. In addition to a range of other services and products, such as personal loans, mortgages, and checking accounts, Deutsche Bank offers its customers an excellent selection.
The five versions of the Deutsche Bank credit card are: Deutsche Bank Card Plus, Deutsche Bank Mastercard Travel, Deutsche Bank Mastercard Standard, Deutsche Bank Mastercard Gold, and Deutsche Bank Mastercard Platinum.
Credit Cards with Extensive Additional Benefits
All Deutsche Bank Mastercard Standard credit cards include various additional benefits, depending on the specific card. For example, the Deutsche Bank Mastercard Travel is ideal if you travel frequently or are often abroad for business. This card comes with the following insurance benefits included:
- Overseas travel health insurance
- Travel cancellation insurance
- Luggage insurance
Comprehensive Purchase Protection
When you choose the Mastercard Standard, you’ll automatically benefit from purchase protection for items bought with your credit card. This covers up to €550 per claim, with a €50 deductible. Plus, you can easily manage your credit card using the Deutsche Bank app.
The Deutsche Bank Banking App Makes Managing Credit Cards Easy
The Deutsche Bank Banking App is a modern tool that lets you easily keep track of your finances.
You can check your account balance anytime, view your credit card statement, and see all your transactions. You can also lock your credit card using the app and order a new card if necessary.
Experiences of Satisfied Customers with the Deutsche Bank App
Numerous customers use Deutsche Bank's banking app every day and have shared their experiences in many positive customer reviews on the Google Play Store and the Apple App Store.
Review by Simon Schreck: “I am very satisfied with the app. Setting it up took only a few seconds and was really easy. The app’s overview is clear and easy to understand. One thing I would like is information about already allocated funds, so a breakdown showing what they’ve been used for. Overall, though, I’m more than satisfied with the app.”
Experience from Alex Jungk: “Great for monitoring and security. Through the app, I was able to deactivate and block my credit card after it was stolen and dispute unauthorized transactions. I got a call the next day, confirmed the theft, and was assured I’d be refunded—which happened right away the next day. Absolutely recommended.”
Christina Krauss writes: “For anyone unable to register due to an incorrect branch or customer number, here’s a tip: each card comes with its own customer number, which isn’t the same as the regular account number. You can find it, for example, on the first statement for your credit card, or you can get it by calling the app’s help hotline. After taking an initial look, I find the app pretty good.”
- H. writes: “The notification whenever you pay with your card shows up super quickly in the app or as a push notification. Being able to immediately enable or disable the card is fantastic. Even when I changed my phone number, Deutsche Bank’s staff personally helped me out really quickly. There’s also a great support team working behind the scenes on the phone. So, all in all, it’s top notch!”
Fees and Terms of the Deutsche Bank Mastercard Standard
Compared to other credit card providers, the fees for the Deutsche Bank Mastercard Standard are quite similar. The annual fee is not tied to your spending and amounts to 39 euros for the Deutsche Bank Mastercard Standard.
If you would like an additional card for a partner, there is a 15 euro fee for this. If your card is lost or stolen, you will receive a replacement card free of charge. In addition to the annual fee, there are charges for certain transactions.
For cash withdrawals, a fee of 2.5 percent applies, with a minimum charge of 5.75 euros. If you withdraw cash in a foreign currency, an extra foreign currency fee of 1.75 percent is added. The individual card limit depends on your personal credit rating.
Requirements for Applying for the Credit Card
The requirements for applying for the Deutsche Bank Mastercard Standard are similar to those at other banks. One basic condition is that you must have a current account with Deutsche Bank. Unlike credit cards from cardcomplete or Paylife, the Deutsche Bank Mastercard is not a stand-alone product.
In addition, you need to have a permanent, open-ended employment contract and be able to prove this with three payslips. Your primary residence must also be in Germany. Another requirement is that you are of legal age, which you can verify with your national ID card or passport.
Your Creditworthiness: A Key Factor When Applying for a Credit Card
Banks only issue credit cards to people with good creditworthiness. This means that, as part of your application, the bank checks your past payment behavior. This includes whether you have always paid your bills on time, if you have received any payment reminders, or if you’ve ever had to make payments through a collection agency.
If you have always paid on time, you typically have a high credit rating or a high credit score. Your individual credit score is determined by SCHUFA, which stands for Schutzgemeinschaft für allgemeine Kreditsicherung (General Credit Protection Agency), commonly referred to as SCHUFA.
There are also other independent credit protection agencies, such as CRIF. If you apply for a credit card at Deutsche Bank, your bank advisor will automatically obtain all the necessary data regarding your creditworthiness. Exactly how this assessment is conducted, however, is not publicly disclosed.
Can I Check My Schufa Record Before Applying?
If you’re unsure about your credit standing or want written confirmation, you can request information directly from the credit agencies yourself. You are entitled to one free request per year.
And as long as you always pay your bills on time, you have nothing to worry about. You may come across outdated entries in your report—in that case, you can have them removed, which can help improve your individual credit score a bit.
How does the application process for the Deutsche Bank Mastercard Standard work?
Applying for the credit card is simple and can be done using Deutsche Bank’s online application form, which you can access via this link. Just fill in your information on the form and submit it directly online.
Alternatively, you can visit any Deutsche Bank branch and apply for the credit card there after a personal consultation with a staff member.
Once you have submitted your completed application, Deutsche Bank will review it. If your application is approved, your personalized Deutsche Bank Mastercard Standard will be issued.
Contact Information for Deutsche Bank
Deutsche Bank is known nationwide for its excellent customer service. If you contact the bank during regular business hours, you can be sure that your request will be processed promptly.
However, the Deutsche Bank customer service team is available for you 24 hours a day, 7 days a week. You can reach them at 069 / 910 – 10000. For written inquiries, please use the following address:
Deutsche Bank AG, Taunusanlage 12, 60325 Frankfurt am Main
Conclusion
The Deutsche Bank Mastercard Standard is a solid product. However, it's worth noting that many other banks and credit card providers offer cards with better and more practical terms. If you need more information to make your decision, you can find it on the Deutsche Bank website.
Note: Applying for and using credit cards involves risks. For this reason, you should always check the latest terms and conditions from the respective bank or financial institution. You can find more details on the page with the General Terms and Conditions of Deutsche Bank.
